Services
From observation to opportunity.
Accessibility is our lens. Visitor experience is our field.
We support tourism and hospitality professionals in understanding the visitor experience and identifying concrete opportunities for improvement.
Our offers
Accessibility can also create value for your organization.
A better understanding and design of the visitor experience can help you make the most of what you already offer, save time in your operations, make your offers easier to sell, and open up new opportunities.
Understand, improve, build on.
Pro
Make more of what you already have.
Work on what already exists to make it easier to understand, use, communicate and sell.
- Identify what visitors can already do and the friction points in their experience
- Uncover existing opportunities, resources, and services that are difficult to find
- Make them clearer and more useful for visitors and teams
- Prioritize concrete improvements and opportunities
Business value: Better leverage what already exists, reduce the time spent finding and processing information, and create more opportunities to sell what you already offer.
Tailored to the scope.
Explore, connect, create opportunities.
Impact
Create new possibilities from what you discover.
Go beyond what already exists to explore how the offer, visitor journey or operations could evolve.
- Identify opportunities that cannot be addressed by the existing setup alone
- Explore several possible ways forward
- Develop and compare their implications
- Recommend concrete directions for evolution
Business value: New opportunities to generate revenue, less time spent managing inefficient processes, and new possibilities for visitors and your teams.
Tailored to the objectives and level of exploration.
Additional support
Just Be Curious Project Lead
Need someone to take it forward? When needed, Just Be Curious can also act as project lead to help coordinate the implementation of the recommendations.
- Structuring and coordinating next steps
- Working with the relevant teams and partners
- Following progress and keeping the project moving
- Ensuring that the visitor experience objectives remain at the centre of implementation
This project-lead role is defined separately according to the needs of the project.
Our approach in brief
Why accessibility?
Different perspectives create new possibilities.
Observe
What exists on the ground.
Analyze
What visitors actually experience.
Identify
Opportunities for improvement or development.
Prioritize
Clear and useful directions.
Act
Turn insights into action.
What could your visitor experience reveal?
Let's explore the opportunities together.
Together, we can look at what already exists, understand what visitors actually experience, and identify new opportunities.
Accessibility is our lens. Visitor experience is our field.